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I love, love, LOVED my Chi hair straightener; then it just stopped working. It always worked wonders on my hair, but it wasn't worth the $100+ for only two months. If you buy it online, the warranty is void. Wish someone had told me that. Save some cash and do a little more research on other brands. You're bound to get lucky and find a cheaper product that won't bust after eight weeks.
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I expected this flat iron to work much better than it does (especially for the high price).
The blades do not come together completely unless the handles are squeezed very tightly. If the blades are not touching, then the hair is pulled unequally causing some hair to get caught and pulled from the scalp. If you do squeeze the handles tightly to get the blades together, then the hair is pulled from the scalp. So either way it is pulling my hair out.
Another issue I have with this model of flat iron is that there is no temperature control. I have thin hair and do not need the same blazing temperatures that someone with thick hair might need.
I am having difficulty contacting the company to find out if I have a defective product or if this is a feature of this model.
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I bought this because the one my daughter has works so well. This one works ok but it doesn't feel as solid as hers which is the same model. The hinge is loose and slides side to side when using it. I almost feel it may have been refurbished. It straightens my hair, but I think it lacks top quality.
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I had tried to order many other chi irons from different vendors and this was soo easy! They didnt lie or cheat you out of anything and everything that they said was true and the product was brand new unlike a few other places i tried before!
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I bought a Farouk CHI 1 inch ceramic flat hairstyling iron a little over a year ago from Amazon.com. I use this iron almost every day and I absolutely love it! Farouk flat irons are a higher end model for hairstyling devices so they can be pretty expensive, sometimes running as high as $200! But, I found a more affordable one online at Amazon. When originally looking for a high quality flat iron, I soon learned that Farouk flat irons are one of the best brands in the market! Through my search, I learned quickly that Farouk's flat irons are used at most beauty salons and have earned them an impressive reputation. Through my use, I have noticed that they are extremely durable hairstyling devices. I have dropped my flat iron several times and it has always avoided damage. Also, I have accidently left my flat iron on for several hours without it becoming damaged or anything near it. But, it is not due to human error why Farouk's have a great reputation. Farouk have earned a high reputation because the irons have a ceramic coating which prevents extreme heat from damaging the hair, which is great since most women straighten their hair almost every day! Also, this iron takes only one time to flatten a section of hair. This is unlike most other hairstyling devices because usually it takes three to four times to straighten a section. This can be extremely damaging to the hair due to the repeated heat. When using the Farouk flat iron, I recommend using the Farouk Heat Protection Spray which coats the hair with a protective agent. I have a noticed a significant difference in the amount of damage since using the spray with this flat iron! My only complaint is with amazon.com, the flat iron was originally to be mailed within a few days but instead took several weeks.
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