Rating:  -
I bought this as a gift for my husband based on the great reviews. He was not pleased with the shave the product gave. He said that the razor did not give him a smooth shave on his neck area and it irritated the skin. I ended up returning it.
Rating:  -
The razor gives a close shave, but I have had problems with Braun's customer service. I have owned the razor for almost a year. After approximately six months, the lights on the charging/cleaning base would not come on and the base would not clean the razor. I called Braun and they told me which service center to send it to and gave me the number so that I could call first. I called the service center, described the symptoms and was instructed to send in the base at my expense. Well...weeks became months with no word from Braun or the service center. I called Braun and they told me to contact the service center. I did as instructed and they told me that the base was fine and that maybe there was a problem with the razor or the charging adaptor and that I would have to send them in at my expense even though I was originally asked to send in only the base. Interestingly enough, I have been using the razor and charger without incident. I am frustrated that they have had my base for months and have not contacted me to tell me their conclusion. I will send in my razor and go back to a blade until I receive my repaired setup; hopefully it will be back in a reasonable amount of time. Though I like the ergonomics and shave of the 8585, I will probably not buy any more Braun products due to the poor attention Braun gives to the buyer after the sale.
Rating:  -
I've had my Braun 8585 for just under 2 years now and I continue to swear by it. This spontaneous purchase raised the bar for what I expect from my morning shave. The unique shape of the foil and the cleaning system were the main draws for me while I was comparison shopping. I decided to spend the extra money and I have no regrets.
I find the cleaning solution (which has a light lemon scent) needs to be changed about once a month, and 3 packs cost somewhere between $15 - 20. The cleaning process is a breeze and takes about 15 - 20 minutes. I just pop it in the stand, push the button, and walk away. The stand lets you know when your razor needs a cleaning or a new container of solution.
I recently ordered a new set of foils & blades, (after about 19-20 months) and while the shave is obviously not nearly as close as it was the day I got it, the shave with dull blades/foils is still better than what I was getting with my past razors. My neck is prone to irritation and nicks, and my stubble is thick, so this has been a huge improvement across the board. If I get a new razor at any point in the next 1-3 years, it will definitely be the Pulsonic or another Braun razor that builds upon the strengths of this model.
Rating: -
This is the best shaver I've ever used, having gone through several Remington and Norelco models. I know Braun makes more expensive units, but I'm not sure how they could be any better than this one. Clean cut, great feel, nifty cleaner/charging base. Great product!
Rating: -
This Razor is great and I don't even use the cleaning system (I bought it on Amazon without it). It has never given me any problems and still works like new. I think I still have 8 years left of use for this thing.
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